We offer free return shipping for all domestic and international orders within 14 days of delivery, for store credit only. To start your return, just log into your account. Under “Order History,” select “Make A Return.”

If you checked out as a guest or need extra help, email us at desk@bonnieonarocket.com with the following details:

1. Your order number (or name and address).

2. The item you’d like to return/exchange and why (e.g., wrong size, not as pictured). Please make sure the product is brand new with original tags, labels, and packaging. If it’s defective, include a description and photos.

3. Our Customer Support team will get back to you within 48 hours.

4. Once you receive your return label, please ship the order back within 3 working days to finalize the return.

We offer free return shipping on all domestic and international orders within 14 days of delivery, for store credit only.

Shipments typically arrive within 2-5 business days, but timing may vary due to weather, customs, or other unexpected factors.

If you didn’t find the answer you were looking for, feel free to reach out to our customer service directly at: desk@bonnieonarocket.com

All shipments are usually shipped with DHL.

We currently ship to the United Kingdom, France, Germany, Austria and the Netherlands

At Bonnie On A Rocket, every purchase is safe and secure. We use protected connections — just look for the “https” and the lock symbol in your browser’s address bar to know you’re covered.

For added security on all credit card purchases, we’ll always ask for your CVV code at checkout.

Our payments team may run anti-fraud checks for extra protection and might reach out to you for more info before finalizing your order.

Please refer to the sizing charts for the particular item you’re interested in.

Our clothes are true to size, but if you’re unsure, feel free to reach out to us for guidance.